Dear customer, please, before you decide to contact us, read our FAQ. If you do not find your answer there, feel free to contact us via e-mail any time! 

Remember to include the tracking number in the e-mail so we can proceed further faster! Our customer service department replies to all e-mails within 24 hours.

With love,
Cindy, the founder of iCare-us
Email: info@icare-us.com